OPERATIONS POLICIES
OUR MISSION – The mission of Maverick Pistol Training is to provide our students and customers with the best customer service and the highest level of reality-based training possible. To help us achieve this mission, we have posted our policies and restrictions, which we strictly adhere to. If you have any questions or concerns regarding any of these policies and how they may relate to you and your particular situation, please contact us.
Maverick Pistol Training reserves the right to change our course fees, payment, refund and cancellation policies at any time.
ENROLLMENTS – Positions in the courses are sold on a FIRST COME FIRST SERVED basis. Since many of our classes do fill to capacity, it is in your best interest to enroll as early as possible. Payments may be made via our online shopping cart. Your full payment helps us to operate at our best! If you really must make a deposit, please call our office to make arrangements for the deposit and final payment.
FINAL PAYMENT – If a deposit is made, the balance for the course is due no later at the commencement of training. Failure to pay the balance will result in your position and deposit being forfeited. Deposits and payments from students who do not show on the day of the course will be forfeited.
WEATHER AND/OR ADVERSE CONDITIONS – We will conduct our training under any conditions (Heat, Cold, Wet, Muddy – Whatever) We will not cancel a class on account of inclement weather, so please do not call and ask for a refund because it is too hot or too cold. We will be there and we expect you to be there as well. If the weather becomes untenable or unsafe, (tornado conditions, blizzards, lightning, hurricanes, etc.) the instructor will make the call with regards to any cancellation or postponement of the class.
CUSTOMER CANCELLATIONS – Our policies with regards to customer cancellations are in place to protect our interests and to deter costly last-minute cancellations. If you DO have a personal emergency, please contact us as soon as possible. We will do everything within our power to work with you and facilitate your attendance.
A). IF CANCELLATION IS MADE BY CUSTOMER :
AT LEAST 60 DAYS prior to a class and customer has paid in full, customer may choose between either a 50% REFUND of the total course fee(s) – or – a 100% In-House CREDIT towards any future Maverick Pistol Training course.
LESS THAN 60 DAYS BUT MORE THAN 30 DAYS prior to a class, customer may choose either a 25% refund of the total course fee(s) – or – a 75% In-House CREDIT towards any future Maverick Pistol Training course.
30 DAYS OR LESS prior to a class, NO REFUND will be given. Alternately, a 50% In-House Credit can be held towards future Maverick Pistol Training Courses.
NO SHOWS or PARTIAL ATTENDANCE – Payment is forfeited. NO REFUND OR CREDIT WILL BE GIVEN.
NOTE: In-House Credits for training will be held for 1 year from the date of issue unless other arrangements have been made for the redemption of credit. Only 1 transfer allowed per original course fee(s) paid. If another cancellation is made for attendance in a class in which an existing In-House Credit was used, the entire Credit will be forfeited.
FOR INFORMATION PURPOSES ONLY – Our training is presented for lawful information purposes only, and without any intent that the material will be used by anyone for unlawful purposes.
Maverick Pistol Training (JRCuellar LLC.)